If you need help adjusting your hinges, please fill out the form below with your hinge set code and the current settings on each hinge. To evaluate your door accurately, we need the top tension setting and bottom speed setting on EACH hinge, as well as a short video of your door opening and closing, so we can see how it currently functions.

Kindly refer to our video guide on how to check and provide your hinge settings. Our team will review your request and assist you as soon as possible.