How to Purchase Waterson Hinges Worldwide

Waterson provides self-closing hinges for architectural and construction projects worldwide. Below is an overview of how we support customers, from shipping and certification to lead times, specifications, currency, and project experience.

Yes, Waterson hinge meets the USA standard (ANSI/BHMA A156.7, Template Hinge Dimensions). Therefore, you can safely replace the existing hinges with Waterson hinge.

Follow the ANSI standard, the door below 7′ needs 3 hinges and the door below 8′ needs 4 hinges. Please take a look at this Configuration Sheet.

Our full return policy, including return conditions, restocking fees, and how to request an RMA, is available on our Return Policy page: Check Waterson Hinges Return Policy here.

waterson self closing door hinges

Most high-demand items ship from our Michigan and California-based warehouses, however, urgent orders and larger quantities are fulfilled from either the States or our headquarters in Taiwan. We use FedEx and UPS, so your urgent order will generally arrive in 1–5 working days. Larger orders would ship by ocean freight and would be to you in 30-60 days.

Yes! Under the Trade Agreements Act of 1979 (TAA), Taiwan is a designated country. As a result, products and services sourced from Taiwan are treated equally to domestic U.S. products for federal procurement purposes, effectively waiving Buy American restrictions.

This means our products are fully compliant for U.S. federal procurement, with Buy American Act (BAA) restrictions waived under the Trade Agreements Act (TAA).

Waterson hinges work as a system; each hinge provides a different closing and speed control function. In theory, you could combine Waterson hinges with other ANSI 156.7 compatible hinges, however, we cannot guarantee the function and longevity in such a circumstance. Therefore we would not be able to honor the warranty. We recommend only using a set of Waterson hinges on any particular door.

Yes. Waterson closer hinges have been specified for projects across states. You can find Waterson Case Study here.

For architects, hardware consultants, contractors, and distributors, our team can help review application requirements and recommend the appropriate hinge configuration.

Yes. Waterson ships worldwide, including throughout Canada.

Our manufacturing facility is located in Taiwan, and we also maintain operations in the United States. For Canadian orders, we typically recommend shipping directly from Taiwan to Canada rather than routing products through the U.S.

Direct shipment helps avoid unnecessary U.S. importation and re-export costs and can provide a more efficient landed cost for Canadian projects. Our team can recommend the most practical shipping arrangement based on the project size, destination, and delivery requirements.

Yes. Waterson closer hinges are cUL certified for use in Canada and are suitable for Canadian fire-rated door applications when used as part of an approved fire-rated door assembly. This provides Canadian architects, hardware consultants, and contractors with a tested closer hinge option for projects requiring fire-rated openings.

Our factory maintains inventory for many of our standard closer hinge models, allowing us to support Canadian projects with relatively short lead times.

    • For smaller projects (less than 10 sets), the typical lead time is approximately one week.
    • For larger projects (more than 10 sets), lead time will depend on the quantity, model, finish, and project requirements. Our team will provide a project-specific delivery schedule with your quotation.

If your project has a required installation or delivery date, let us know and we can help plan the shipment accordingly.

Not at this time.

Waterson currently does not have a warehouse or authorized distributor in Canada. Canadian orders are typically supplied directly from our factory in Taiwan.

We are actively looking for distribution and architectural hardware partners in Canada. Distributors, manufacturers’ representatives, and other industry professionals interested in working with Waterson are welcome to contact us.

Absolutely. We are happy to assist architects, hardware consultants, contractors, and distributors with product selection, specifications, and door schedule review.

Simply provide us with the basic door information:

    • Door height
    • Door width
    • Door weight
    • Interior or exterior application
    • Any special operating or project requirements

Based on this information, our team will recommend the most appropriate closer hinge model, hinge quantity, and configuration for each opening.

For Canadian customers, Waterson also has dedicated sales and customer support personnel based on the U.S. West Coast, allowing us to provide timely responses during North American business hours and support project discussions more efficiently.

If you already have a door schedule or hardware schedule, you can send it directly to us for review.

Yes, for qualifying project orders.

    • For smaller orders (1 to 10 doors), our quotations and payments are generally handled in U.S. dollars (USD).
    • For larger commercial, multifamily, institutional, or other project-based orders, we can provide quotations and accept payment in Canadian dollars (CAD) upon request.

If you have a project quantity, send us the door schedule, specifications, or estimated number of openings, and our team can prepare the appropriate quotation.

Yes. Waterson closer hinges have been specified for projects in Canada. You can find our Canada Case Study here.

For architects, hardware consultants, contractors, and distributors working on Canadian projects, our team can help review application requirements and recommend the appropriate hinge configuration.