What is the typical lead time for Canadian projects?
Our factory maintains inventory for many of our standard closer hinge models, allowing us to support Canadian projects with relatively short lead times. For smaller [...]
Do you ship to Canada?
Yes. Waterson ships worldwide, including throughout Canada. Our manufacturing facility is located in Taiwan, and we also maintain operations in the United States. For Canadian [...]
Where do you ship from?
Most high-demand items ship from our Michigan and California-based warehouses, however, urgent orders and larger quantities are fulfilled from either the States or our headquarters [...]
How long does it take to receive the hinges?
After the payment is received, shipping usually takes 3-5 business days.
How much is the shipping fee?
Our warehouse is in the States, and the shipping fee depends on domestic charges and the weight of the parcel.
How do I track my order?
If you have placed an order with us, we will send shipping information via email to you and you can use the tracking number to [...]