As of August 9, 2021, orders valued $3000 or less follow the return policy table below.
NOTE: Custom-made orders are non-refundable. Shipping costs and credit card handling fees are also non-refundable.
Return Conditions (apply to Tables 1 & 2)
We accept returns if 1) items are unused/same condition you received them; 2) in the original packaging; 3) include proof of purchase.
No return will be accepted without prior approval. After approval and subject to our inspection, we will refund according to the policy rates below. The customer is responsible for all related freight charges concerning the return.
Table 1: Under $3,000
|Return Within 30 Days from Ship Date||Service Fee $50.00 per order|
|Return Within 60 Days from Ship Date||25% Restocking Fee|
|Return Within 120 Days from Ship Date||45% Restocking Fee|
|Return After 120 Days from Ship Date||Non-refundable|
|Custom Made Orders||Non-refundable|
Orders valued over $3,000 or more returned within 120 days are charged a 50% returned items value restocking fee.
Table 2: Over $3,000
|Return Within 60 Days from Ship Date||50% Restocking Fee|
|Return After 60 Days from Ship Date||Non-refundable|